Top 25 Pick Rates: January 2020

Top 25 Pick Rates: January 2020

Welcome to 2020 – a new year AND a new decade. We hope everyone has gotten off to a great start and our customers in the north have not gotten tired of snow just yet. Here is our first Top 25 list of the year.

We are continuing to separate the Mobile only customers from FastTrack. We received great feedback from everyone by doing this. In fact, it’s been very exciting to hear how many of you look forward to this list coming out each month.

For customers who do not see your branch listed, you can go to Report Central and run the exact same report that we use to calculate these pick rates. You can then see how you stack up against the Top 25. There is very little separation between #26 and #50 in both lists.

The purpose of publishing these lists is to give our customers visibility into how their operation compares to other LightSpeed customers. Again, we are restricted to what we can see and therefore only report the data that we can document. There are still certain variables that go into actual performance, so we recommend that you track your own metrics each month to verify your results.


Full System Domestic Customers Only

Rank Client Branch Total PPH
1 Canteen Corporate Columbia 4615
2 Canteen Corporate Middletown 4354
3 Canteen Corporate Tampa 4352
4 Canteen Corporate High Point 4276
5 Canteen Corporate Rocky Mount 3941
6 Canteen Corporate Charlotte 3845
7 Canteen Corporate Memphis 3397
8 Refreshments Inc. Enterprise Corinth 3149
9 Canteen Corporate Suitland 2998
10 Canteen Corporate Orlando 2951
11 Canteen Corporate Asheville 2946
12 Canteen Corporate Hickory 2929
13 Canteen Corporate Baltimore 2505
14 Vend Works Collins 2425
15 Canteen Corporate St Paul 2419
16 Dynamic Hazelwood 2366
17 Canteen Corporate St. Louis 2327
18 Cuyahoga North Ridgeville 2267
19 CC Vending Mount Vernon 2260
20 Franklin Services Groveport 2193
21 CRH Catering West Penn 2173
22 Canteen Corporate Birmingham 2158
23 All Star Services Port Huron 2110
24 Canteen Corporate Jacksonville 2079
25 Canteen Corporate Fayetteville 2025


Mobile Only Domestic Customers Only

Rank Client Branch Total PPH
1 Mid Arkansas Vending Little Rock 1189
2 Automatic Food Service Montgomery 1147
3 Larsen Vending Phoenix 1071
4 Continental Canteen Sterling Heights 1063
5 Continental Food Service York 1031
6 Canteen Service of Central Missouri Jefferson City 1030
7 Fox Coffee & Vending Bridgeview 880
8 Continental Canteen Livonia 857
9 Roddy Vending Morristown 855
10 Griesedieck Vending & Coffee St. Louis 822
11 MG Foods Melbourne 802
12 Sunrise Vending Corpus Christi 736
13 Treasure Valley Black Foot 735
14 Cajun Vending Houma 706
15 Jackson Brothers of the South Springfield 695
16 Take A Break Vending Bakersfield 689
17 Premium Food & Beverage Sioux City 685
18 Aramark Vending Philadelphia 683
19 Kinney Amusement & Vending Springfield 665
20 Treasure Valley Twin Falls 663
21 Premium Food & Beverage Sioux Falls 651
22 Five Star Vending & OCS Manhattan 645
23 Bevco Service Inc. Edgewater Park 635
24 Roddy Vending Knoxville 630
25 Lean Box Boston 629


*The pick rates published here are determined by dividing the total number of pieces picked for the month by the total amount of time a customer was logged into LightSpeed.  We measure two types of time – active and idle time.  The two numbers added together make up Clock Time (or Total Time). 

There are several things that we cannot see in measuring these pick rates.  The biggest one is the number of employees being used during active picking.  A company with 10 people on their line is going to pick faster than a company with 3 people on their line.

Total Clock PPH is the most accurate way to measure total warehouse efficiency if you’re going to use one metric.  It does combines active and idle time but there are legitimate reasons for idle time – stocking shelves, emptying trash, breaking down cardboard, cleaning the bathroom, putting up an incoming vendor order and the list goes on.

Marketing Team